Our Sales Policy
Placing Your Order
- Easy Shopping Experience: Browse through our curated selection of spices, seasonings, and ready-to-cook products, add them to your cart, and place your order in just a few clicks. We have designed our portal to make your shopping quick, easy, and secure.
- Order Confirmation & Tracking: Upon placing your order, you will receive a confirmation email with order details and an estimated delivery date. Track your order in real-time through our tracking system from dispatch to delivery.
Payment Options & Security
- We offer multiple secure payment methods, including all major credit/debit cards, net banking, and leading digital wallets. Our platform employs advanced encryption technology to ensure your payment information is kept private and safe throughout the transaction.
Shipping & Delivery
- Fast and Reliable Delivery: We strive to deliver your order within [X business days] across [Regions/Countries]. A nominal shipping charge may apply based on your location and order value. Free shipping is available on orders exceeding [specified amount].
- Safe Packaging: All products are carefully packaged to maintain freshness and prevent damage during transit. Should you encounter any issues with your delivery, our support team is always available to assist.
Cancellation & Return Policy
- Hassle-Free Cancellations: If you wish to cancel your order, you can do so within [X hours] of placing it for a full refund. Please note that cancellations may not be possible once the order has been dispatched.
- Easy Returns & Refunds: We aim for your complete satisfaction. If you receive a damaged, defective, or incorrect product, please notify us within [X days] of receipt, and we will arrange for a return and refund or replacement. Products should be unopened, unused, and in their original packaging for returns to be processed.